1. Introduction
These terms and conditions govern the use of the InfoFarm.ro website and the contractual relations between the users of the website (hereinafter referred to as "Client" or "User") and SC INFOFARM S & I SRL, based in Alba, Loc. Sebeș, Str. Decebal 42C, having Unique Registration Code 20443096 and No. Registration J01/26/2007. Use of this site implies full acceptance of the terms and conditions set forth below. If you do not agree with any of these terms, please stop using our website immediately.
2. Definitions
Site: represents the online platform InfoFarm.ro, owned and managed by SC INFOFARM SRL.
User: any natural or legal person who accesses the site, for personal or professional purposes.
Customer: any user who places a valid order on the website.
Contract: the remote contract concluded between the Seller and the Customer, without their simultaneous physical presence, through the exclusive use of remote communication means.
3. Scope
The presented terms and conditions apply to all sales of products and services made through the InfoFarm.ro website. They establish the conditions and procedure for ordering, delivery, payment, return, and product warranty, as well as other aspects related to the conduct of commercial activity on this site.
4. Account Registration and Use
4.1. Account creation: To place orders on InfoFarm.ro, users must create an account, providing correct and complete information. The account is personal and non-transferable. Users are responsible for maintaining the confidentiality of their account and password and for all activities conducted through it.
4.2. Data Privacy: All information provided during the registration process will be treated in accordance with our Privacy Policy, detailed in the dedicated section of the website.
4.3. Account cancellation: InfoFarm.ro reserves the right to suspend or cancel a user's account in case of fraudulent activities, violation of terms and conditions or any other inappropriate use of the account.
5. Ordering products
5.1. Order Placement: Orders may be placed online through the Site by following the instructions displayed. After placing the order, the Customer will receive a confirmation email, which will contain the details of the order. This confirmation does not constitute acceptance of the order, but merely an acknowledgment that we have received your request.
5.2. Acceptance of the order: The contract between the Seller and the Customer is considered concluded the moment the Customer receives a notification of the shipment of the order. We reserve the right to refuse any order for justified reasons, including, but not limited to, out of stock, pricing errors, or suspected fraud.
5.3. Changing or canceling the order: The customer can request to change or cancel the order before it is shipped, by contacting the support team. Once shipped, orders cannot be canceled and products will be subject to the return policy.
6. Pricing and Payments
6.1. Product prices: All prices displayed on InfoFarm.ro are in RON and do not include VAT. Prices are subject to change without prior notice, but any change will not affect orders already confirmed.
6.2. Payment methods: Payments can be made online by bank card (Visa, MasterCard, Maestro) or by other methods available on the site, such as bank transfer or cash on delivery.
6.3. Security of payments: InfoFarm.ro uses SSL technology to ensure the confidentiality and security of transactions. Payment data is not stored on our servers, but is handled by certified payment processors.
7. Delivery
7.1. Delivery times: Delivery times are estimated and depend on product availability and delivery destination. InfoFarm.ro is not responsible for delays caused by third parties, such as courier companies.
7.2. Delivery Costs: Delivery costs will be calculated and displayed during the ordering process. Under certain conditions, InfoFarm.ro can offer free delivery, depending on the value of the order or the promotions in force.
7.3. Transfer of risk: The risk of loss or damage to the products is transferred to the Customer when he or a third party designated by him, other than the carrier, takes physical possession of the products.
8. Return Policy and Guarantees
8.1. Right of withdrawal: According to the legislation in force, the Customer has the right to return the purchased products within 14 calendar days from the date of receipt, without citing a reason. Products must be returned in their original condition, undamaged and in their original packaging.
8.2. Exceptions to the right of withdrawal: Certain products are not eligible for return, such as those sealed for health protection or hygiene reasons, which have been unsealed after delivery.
8.3. Return procedure: To return a product, the Customer must complete the return form available on the website or contact the support team. Return costs will be borne by the Customer, except in cases where the returned product is defective or does not correspond to the description.
8.4. Guarantees: The products sold on InfoFarm.ro benefit from the legal guarantee of conformity and, if applicable, the commercial guarantee granted by the manufacturer. Warranty details are specified in the product documentation or on the website.
9. Protection of personal data
9.1. Privacy policy: The processing of users' personal data is regulated by the Privacy Policy of InfoFarm.ro, which is an integral part of these terms and conditions. Please see this policy for detailed information on how we collect, use and protect your data.
9.2. Users' rights: Users have the right to access, rectify, delete or restrict the processing of personal data, as well as the right to object to processing or request data portability. To exercise these rights, users can contact the support team at [Email Address].
10. Intellectual Property Rights
10.1. Site content: All materials published on InfoFarm.ro, including, but not limited to, texts, images, logos, graphics and software, are protected by copyright and other intellectual property rights. The use of these materials without the written permission of InfoFarm.ro is strictly prohibited.
10.2. Use of Content: Downloading and printing of materials from the Site is permitted for personal, non-commercial use, provided all copyright and other proprietary notices are respected. Any use of the materials for other purposes, including reproduction, distribution, modification or public display, is prohibited without the written consent of InfoFarm.ro.
11. Limitation of Liability
11.1. Exclusion of liability: InfoFarm.ro does not assume responsibility for any errors or omissions in the content of the site, nor for damages resulting from the use or inability to use this site. Also, InfoFarm.ro does not guarantee that the site will be available continuously or without interruptions.
11.2. Limited liability: To the extent permitted by law, InfoFarm.ro's liability for any claim related to the products or services offered through the site is limited to the value of the respective order. InfoFarm.ro will not be responsible for indirect, special or incidental damages, including, but not limited to, loss of profit, data or other intangible losses.
12. Force majeure
12.1. Definition: Force majeure means any unforeseeable, unavoidable and insurmountable event that prevents one of the parties from fulfilling their contractual obligations.
12.2. Effects of force majeure: If force majeure prevents or delays the fulfillment of obligations by InfoFarm.ro, it will not be responsible for non-fulfillment of obligations during the force majeure event. The parties will make every effort to limit the consequences of the event and resume performance of obligations as soon as possible.
13. Modification of terms and conditions
InfoFarm.ro reserves the right to modify these terms and conditions at any time, without prior notice. Any changes will be posted on this page and will be effective immediately upon posting. Your continued use of the site after changes are posted constitutes acceptance of those changes.
14. Governing Law and Dispute Resolution
14.1. Applicable law: These terms and conditions are governed by Romanian law.
14.2. Dispute Resolution: Any dispute related to the use of this site or the products purchased will be resolved, to the extent possible, amicably. If an amicable settlement is not reached, the dispute will be settled by the competent Romanian courts.
15. Contact
For any questions or requests related to these terms and conditions, please contact us at:
Email address: contact@infofarm.ro
Phone: 0771 531 281